Job Vacancies

The Role

This is a fantastic opportunity for a skilled individual to join a successful Technical Team that delivers exceptional support to its end users. The role will involve working closely with IT team colleagues to deliver an outstanding support service across the business. Reporting to the IT Support Manager, the individual will assist us in our drive for a high-performance culture with continuous business improvement. The overall purpose and focus for this role is to provide support for our IT infrastructure and application support for our finance and warehouse management systems to resolve issues with systems, networks and hardware. The IT Infrastructure Technician is an agile role with the ideal person being based out of either our Northern Ireland or Liverpool locations. The standard hours of work are likely to be Monday- Friday 0800-1700.

This role will also require travel to other Jenkins sites across the UK.

The Person

In order to succeed in this role, the individual will have the following essential criteria:

Essential Criteria

• 2 years’ relevant IT support experience of 80+ users’ environment.
• Track record of providing support of PC’s, laptops, printers etc.
• Experience of providing support with MS Windows Server (AD, DNS, DHCP, GPO).
• *SQL experience
• Good working knowledge of M365/Azure
• Understanding of backup solutions both on prem and Cloud
• Experience of Lan/Wan/Firewall/VPN.
• Virtualisation knowledge – Hyper-V/VMWare – supporting and installing.
• Great communication skills
• Attention to detail.
• Full UK driving licence.

Desirable Criteria

• Microsoft or CompTIA accreditation or willingness to achieve certification.
• Configuring and supporting Anti-virus solutions
• Experience of Information security.
• MDM & Endpoint management.
• Working knowledge of configuring and maintaining Linux servers.
• Demonstrable experience of working with templates and other configurable items to enable automation.

Competencies

• Problem Solving
• Analytical Thinking
• Communication
• Customer Service Orientation
• Teamwork and Collaboration
• Planning, prioritising and organisation
• Flexibility & Adaptability
• Risk Management
• Diligence

In Return, We Offer

• Salary circa £25,000-£29,000, dependent on experience;
• Provision of company laptop and any other necessary IT equipment;
• Opportunity for hybrid working after the completion of training;
• Free on-site Parking, when in the office;
• Contributory Pension and Life Assurance schemes;
• Professional Development Opportunities;
• Opportunity to be part of a strong private equity backed business at an exciting stage in our growth.

To Apply:

Submit a current CV, providing demonstrable evidence, by way of example, of how you meet the essential criteria.

Please note that the closing date for receipt of completed applications is Monday 17th June at 12 noon.

Completed CVs must be sent to careers@jenkinsgroup.com.